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Knowledge base
Lernbook
Login
1
Logging into Onelern
Library
5
Library
Reading a Book
Notebook
Bookmark
Highlight
Doubts
2
Doubts - Student
Doubts - Teacher
Dashboard
1
Dashboard
FAQs
12
Not able to login to the LernBook
I cannot download the content
I cannot see any content on my bookshelf
Why do I need an SD card?
Content in SD card is not accessible
View all 12
Publish
5
Teacher – Publish Content to a Form
Teacher – Publish Content to a Group
Teacher – Publish Content to an Individual
Student – Publish Content
Teacher – Publish Content
Groups
1
Groups
MobileDevice Management
FAQs
19
How can I check if a device is connected to WI-FI?
Can I request for additional applications on the menu screen?
Can a student device be unlocked after school?
Should the internet be connected to the device always to ensure that it is locked?
I lost my device. Can my device be tracked and monitored?
View all 19
VISO-MDM
9
Installing Viso Agent
Configuring VISO Mobile Device management
INSTALLING SC Manager
Applying the Policy bundle
Creating a Policy Bundle
View all 9
Help & Support
Ticket
2
Creating a ticket – Support Tab
Creating a ticket – Help button
Hardware
Tablet
12
Restart your tablet
Charge your tablet
Change the volume
Connecting the keyboard
Connect to the Wi-Fi
View all 12
Hardware FAQs
18
My tablet won’t turn on
My screen has turned off!
Is my keyboard connected?
My keyboard does not work
Is my battery charging?
View all 18
OneLern
Login
2
Logging into OneLern- As a Teacher
Highlight
Library
1
Library
Doubts
2
Doubts - Student
Doubts - Teacher
Updates
1
Book Update
Assessment
0
Dashboard
2
Dashboard - Student
Dashboard - Teacher
FAQs
2
How a teacher can setup a tab to interact with TV?
An assigned teacher wants to demo what is on the tab, stop & not share, again continue and re-share on TV.
Publish
5
Student – Publish Content
Teacher – Publish Content to a Class
Teacher – Publish Content to a Group
Teacher – Publish Content to an Individual
Live Classes
Groups
1
Groups
Live Classes
1
Live Classes
NoteBook
1
NoteBook
BookMark
1
BookMark
Reading a Book
1
Reading a Book
Logging into OneLern- As a student
1
Logging into OneLern- As a student
Lesson Delivery
1
Lesson Delivery
Onelern -Hardware
Tablet
0
Hardware - FAQs
0
Is it normal for the battery to get warm?
1
Is it normal for the battery to get warm?
Restart Your Tablet
1
Restart your Tablet
Power button not responding
1
Power button not responding
Force shutdown/restart
1
Force shutdown/restart
Charge your tablet
1
Charge your tablet
Using the touchscreen
1
Using the touchscreen
My screen has turned off!
1
My screen has turned off!
What wireless connectivity options does the Tablet support?
1
What wireless connectivity options does the Tablet support?
Protect your data and software
1
Protect your data and software
Safety instructions for parents and adult supervisors
1
Safety instructions for parents and adult supervisors
Connect to the Wi-Fi
1
Connect to the Wi-Fi
Touch Panel damage:
1
Touch Panel damage
Miracast process from tablet to TV
1
Miracast process from tablet to TV
Student Group
Student Group
1
Student Group